Frequently Asked Questions

Everything you need to know about your Shop Mauve experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that final sale items are not eligible for return.

How do I know which size to choose?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the specific fabric stretch notes.

Do you ship internationally?

Yes, Shop Mauve ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

How should I care for my Shop Mauve garments?

To ensure longevity, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Specific care instructions can be found on the inner label of each garment.